Returns & Exchanges
At Sherlock & Pages, we want you to be completely satisfied with your purchase. If your new attire isn't a perfect fit, you may return or exchange items within 30 days of delivery provided they are in original, unworn condition with all tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Carefully place the items in their original packaging, ensuring all garment tags remain intact and the detective-grade security seal is unbroken.
- 3.Affix the Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your parcel, removing any old shipping marks.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.
